We know that Insurance and Financial Services businesses rely very much on referrals and therefore incoming calls and emails. It’s imperative that someone answers these enquiries very quickly and efficiently, simply to ensure that the referrer sees you are handling their contacts better than the competition and hopefully will refer even more to you.

You won’t have to keep training us and you know that we will only answer the calls you can’t get to. Obviously these won’t all be new enquiries – you will have renewals, claims and general enquiries which we will handle exactly how you instruct us to.