Barristers, lawyers, or anyone in the legal profession for that matter, have to ensure that calls are answered first time and that the team dealing with those calls combine efficiency and empathy when handling the unique challenges of the legal field.

It’s also imperative that a first time caller is greeted by someone who can direct them to the correct person. Not only that but everyone in the legal profession likes to receive their messages in a specific way, so we can tailor that requirement to every member of your staff.