Although most companies give customers the opportunity to order online or from a specific advertisement link, many still like to be able to speak to someone and place that order. If your business needs to manage phone orders and be able to track those phone calls ensuring that nothing is missed, then you need this service.
We can take the calls when you are busy, as an overflow to your existing system. We can take orders from your clients and put those details directly onto your own booking system or directly onto your website.
The key to this will be in the training and the information flow between you and us during setup. If we get this right our staff will sound like they’ve always worked for you. We can also take payment, email order confirmations and answer FAQ’s.
We will answer 7 days a week.
Monday to Friday 8am to 9pm, Saturday 8.30am to 5.30pm and Sunday and Bank Holiday 10am to 4pm.
We only charge you for the calls we take.