About Us - Award Winning Call Answering Service in Sussex | Ansacom

About Us

Claire Burroughs New ImageFounder

Claire Burroughs is the founder and Chief Executive of Ansacom the telephone answering and telemarketing business. Having worked in sales management in both the motor trade and international freight industries, Claire has the insight to understand that the key to success is through customer service and this is where her passion lies.

Claire has built Ansacom over the past 11 years into an award winning operation that continues to grow nationally with recent expansion into further offices in Kent. Throughout this process, Ansacom remains focused on providing a truly personal service to each and every client, so no matter what their requirement is, Ansacom are fully responsible for ensuring that business is never lost. Because of this approach, Ansacom have maintained long standing business relationships with a continually growing client list in a variety of sectors.

Team members are carefully selected to ensure that Ansacom provide the best service possible and in return, Ansacom offer a great environment to work in.

“I am very proud of the fact that our team members’ stay with us longer than the industry average and that we have built a team capable of delivering award-winning customer service. It doesn’t matter how large or small you are, Ansacom will help you run the business more efficiently and cost effectively.”

Our Mission

Ansacom’s mission is to continually provide an outstanding service to new and existing customers. Ansacom are here to make every single call count by providing an exceptional call experience to callers of all types.

Our formula for growth and success is our ability to consistently deliver the most professional service possible through fully trained and qualified staff, ensuring a truly effective partnership between Ansacom and their customers.

It is imperative for Ansacom to deliver the perfect response so that in turn, our customers continue to fulfil their own brand reputation in the market to their very valued and important customers.

Our Vision

Ansacom’s vision is to provide interactive communication solutions to new and existing clients ultimately, our customers.

Ansacom continue to focus on service excellence within this sector with integrity whilst developing our growth through future technology.

Lookers Group/Mercedes Benz

It’s important to answer calls efficiently, but for a prestige brand which prides itself on impeccable customer service like ours, it’s key. That’s why we choose Ansacom.

MSG Independent Financial Management

Our main phone numbers are permanently diverted to Ansacom. The team there are able to field calls and either make appointments or pass the caller directly through to Martyn or myself , wherever we are. We both travel a lot, in the UK and abroad, and yet to our clients we are easily accessible at all times. Feedback has been very complimentary: the service is excellent and they fully believe that they are speaking to employees of MSG.