How to take a message successfully
Knowing how to take a message properly is important – it will save time and ensure that your business comes across as professional. Certain things apply any time you pick […]
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Five ways to deliver exceptional customer service
Great customer service is vital to the success of your business. When customers feel that they have had a good experience talking to you they will place more trust in […]
Read MoreCould your business benefit from a call overflow service?
If you have your own call centre or you deal with all customer queries in house, you may find yourself encountering common problems. Missing calls at very busy times Losing […]
Read MoreHow call answering can revolutionise your customer service
Whether you are a small business or a huge corporation, there is one thing that every organisation has in common: you need to keep your customers happy. Of course, part […]
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