In front of a packed group of Kent-based businesses at the Saloman’s Estate in Tunbridge Wells, Ansacom MD Claire Burroughs picked up the coveted ‘Entrepreneur of the Year’ award from […]
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Knowing how to take a message properly is important – it will save time and ensure that your business comes across as professional. Certain things apply any time you pick […]
Read MoreGreat customer service is vital to the success of your business. When customers feel that they have had a good experience talking to you they will place more trust in […]
Read MoreIf you have your own call centre or you deal with all customer queries in house, you may find yourself encountering common problems. Missing calls at very busy times Losing […]
Read MoreWhether you are a small business or a huge corporation, there is one thing that every organisation has in common: you need to keep your customers happy. Of course, part […]
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