Telephone Answering for Smaller Businesses

We understand the dilemmas that you face as a small business. All the people who work with you, expect to be able to get hold of you - it may sound obvious but it's not always easy. Let us help.

Do you need help answering the phone but can't justify the money for a member of staff?
Ans: The good news is that you only pay us for the calls we actually answer for you! And from £60 per month you can have at least six people answering your calls. Not only that, we can cover your phones 8.30am to 7pm weekdays and all day Saturday for this monthly fee.

Even better... you can divert your calls to an 0800 number… and each call diverted is free (so this does not show up on your telephone bill) and is automatically recorded.

Are you relying on your voicemail as your reception?
Ans: Unfortunately, some people hate voicemail and 1 in 3 callers will not leave a message for you but will often go to the competition!

How easy is it for you to take a holiday?
Ans: We can be your office while you’re away. New customers will be dealt with courtiously and existing customers will be happy they have spoken with someone… while you can relax and enjoy yourself.

Does the telephone interrupt you?
Ans: Answering your phone is very stressful if you have lots to do. Let us answer your calls so that you can then get on with your work and call people back when you are ready to do so - uninterrupted!

Do your clients need a customer service department?
Ans: Talk to us, we provide this service for many other businesses, large and small.

You spend a fortune on advertising, can you afford to miss any sales calls?
Ans: We can not only answer the calls but give you a freephone number to advertise and can monitor the media response accurately.