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Case Studies
Exton Estates
Exton Estates are a commercial property developers based in London. The two directors are both office and site based and rely on AnsaCom to take all the calls that they unable to answer. AnsaCom find out who the caller is and transfer them directly through to either the office or mobile.
Claire Burroughs, MD at AnsaCom said:
“Exton have been one of AnsaCom’s major clients over the past year. They are one of the most diligent at using the full range of services we provide and they let us know where they are and if they want the call patched to their mobile, office or even if they are not contactable we can email them.
“In their business an instant response can mean the difference between a sale or not.”
Stuart Bedford at Exton Estates said:
We at Exton have been using Ansacom for the past year and find this service of huge benefit to us in our working day. The team are polite and helpful and we will continue to use them going forward
English Heritage Buildings
We found Ansacom easy to deal with at the time of setting up the system. We believe the service is good value for money and is invaluable to us in ensuring that we provide an efficient and personal service to our customers. The service also ensures that we do not miss any opportunities even when our offices are closed.
Darren Hook
English Heritage Buildings
Creative Media Associates (CMA)
CMA and AnsaCom started working together in February 2007 on a business campaign on behalf of CMA’s client, a building firm in the specialist insurance repair sector.
The campaign involved developing relationships with both Loss Adjustors and Claims Managers working on both residential and commercial property. This highly targeted sector yielded immediate results with meetings set and site visits booked from day one.
Commenting on the success of the campaign Claire Burroughs, MD at AnsaCom said:
“In a market with traditionally long lead times and existing relationships it was particularly satisfying to see new business coming in for CMA before the end of the campaign. In the words of the owner of the building firm, “this campaign has been a great success.”
Nikki Pipe at CMA commented “We have worked with Ansacom on a number of different projects and their capability to deal professionally and swiftly with our requirements has been excellent. Our most recent involvement with them enabled our client to progress a number of business partnerships forward as they didn't have the capability in house. I'm extremely pleased with the results we achieved."
Telemarketing Services
Precision Printing Limited (Winners of the 2007”Printer of the Year” award)
Precision Printing and AnsaCom started working in April 2006 on a new business campaign. AnsaCom’s role was to source data from the agreed market sectors; verify that data, then by generating leads quotes and appointments enabled Precision’s team to follow up on these leads.
Following further appointments and meetings more orders were made in May 2006. As it became clear which market sectors were working best the campaign was targeted at these sectors resulting in more direct business for Precision.
The momentum carried through to July 2007 when the initial data was exhausted and average monthly sales from telemarketing reached £23,000.
Claire Burroughs, MD at AnsaCom said:
“We have worked very closely with Precision Printing Limited for nearly two years now initially on their new business campaign. We have shown that by targeting relevant market sectors we can highlight areas for improvement which can lead to new and existing business opportunities.”
Precision Printing Limited has doubled it’s turnover since 2002 and moved from the City of London to new premises at Thames Road, Barking. With the new premises came far greater capacity in Litho and digital print volume as well as a raft of new digital and finishing services as well as on line ordering.
Gary Peeling, MD at Precision said:
“Telemarketing is unique in its ability to seek out the decision makers in organisations and therefore it forms a critical part of our marketing strategy, Ansacom’s ability to present our business concisely and professionally coupled with a determined approach enables them to provide us with excellent new contacts to continue to grow our business.”